5 Things To Keep In Mind While Picking EDI Services And Software

Electronic Data Interchange, commonly abbreviated as EDI, is the leading solution in the world for automating business to business data exchange. It is incredibly useful when it comes to retail and business partners. Owing to its incredible utilities, more systems are increasingly moving toward digital automation. In fact, EDI has now become a requirement for any supplier who wishes to do business with a large number of retailers. It has become an essential criterion because it allows a company to fully integrate all the complex business processes, while accelerating speed-to-market.

The transition to an omnichannel retail experience is indeed, not very easy. It is true that and not all EDI partners are equally good and there is no one-size-fits-all solution when it comes to EDI, even more so because different retailers work on their own set of processing rules. When you buy EDI software for your company, you are making a decision that has long-reaching implications. Therefore it is absolutely important to be extremely selective when it comes to finally make the plunge. DO some research and check out the features with care. Before you zero in on one, here are some of the factors you need to keep in mind, for the most optimal utilisation.

EDI Transaction Volume

It is important to have a basic idea, or at least an estimation of your monthly EDI transaction volume between you and your trading partners. There are some EDI solutions, especially those which are web based which have a pay per transaction system. Now, If your company does not have a high transaction volume, it is better to go for an entry-level EDI solution. As a thumb rule anything under 500 transactions monthly should not go for a web-based solution.

Integration Needs

A number of companies are looking for EDI data integration with their enterprise resource planning (ERP), accounting package or warehouse management system (WMS). If integration is what your company is looking for, it is a good idea to let your EDI provider guide you to the best solution that they can offer for your business. You need to know about your prospective EDI solutions partner’s experience in integrating with the back end system which your company uses. 

Business Resources

You need to have a clear idea about the business resources that your company posesses. Questions like if you have an experienced EDI team or if you are new to it or or where you stand with resources and training etc will help an EDI providing vendor understand what your exact situation is. This will help him or her understand your business in order to tailor an effective solution suitable to the skill level of your team.

EDI Approach

When it comes to picking you EDI software, it is a wise idea to pick one with good B2B integration capabilities were designed to be used by business users, not Java developers. Go for an EDI software (see demo) which is unique because it enables the automation of not just system-to-system and partner-to-system data flows, but also the more common human-to-system business processes where actual people need to interact with running data flows to view information, correct errors, and resubmit data if needed.

Service and Support

Before you finally sign on the dotted line, it is important to ensure that the EDI service provider has a good post sale service and support system, in case you face a glitch.

It is important to make the right choice while picking your EDI solution provider because this will determine where you actually see your business in the future.

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